Privacy Policy for localexchange

Effective Date: 01.01.2025

 

Welcome to localexchange.eu (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our investment platform localexchange.eu (the “Platform”), in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register an account

Invest or transact on the platform

Contact our support team

This may include:

Full name

Email address

Phone number

Identity documents (for KYC/AML compliance)

Financial and payment information

Tax identification number (where applicable)

b. Automatically Collected Data

When you use the Platform, we automatically collect:

IP address

Browser type and version

Operating system

Device information

 Date and time of access

Usage data (pages visited, clicks, etc.)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analytics, and security. You may manage your preferences via your browser or through our cookie banner.

 

2. How We Use Your Information

We process your data to:

Provide and manage your account

Facilitate investments and transactions

Ensure compliance with legal and regulatory obligations (e.g., KYC/AML)

Improve the Platform and user experience

Send service-related emails (account activity, system updates, etc.)

Send marketing communications (with your consent)

3. Legal Bases for Processing

We process your personal data based on the following legal grounds:

Performance of a contract (e.g., account setup, investments)

Compliance with legal obligations (e.g., anti-money laundering)

Legitimate interests (e.g., fraud prevention, platform security)

Consent (for marketing or cookies)

4. Sharing of Data

We do not sell your personal data. We may share your information with:

Regulatory authorities (as required by law)

KYC/AML verification providers

Payment processors

IT and hosting providers

Affiliates and subsidiaries under common control

Legal or professional advisors

All third parties are bound by confidentiality and data protection obligations.

5. Data Retention

We retain your personal data for as long as necessary:

To fulfill the purposes outlined in this policy

As required by law (e.g., tax, KYC regulations)

For dispute resolution and enforcement of agreements

6. Your Rights

Under GDPR, you have the right to:

Access your personal data

Rectify inaccurate data

Erase your data (“right to be forgotten”)

Restrict or object to processing

Withdraw consent at any time

Data portability

File a complaint with your local data protection authority

To exercise any of these rights, contact us at privacy@localexchange.eu.

7. Data Security

We use appropriate technical and organizational measures to safeguard your personal data, including:

SSL encryption

Secure user authentication

Access controls

Regular security assessments

However, no internet transmission is completely secure. We encourage you to keep your login credentials safe.

8. International Transfers

If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those external entities.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." We recommend reviewing it periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

Email: privacy@localexchange.eu